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General Questions
  Q: Is Hifitrack.com selling physical CDs or digital downloads?
  Q: Could I buy individual songs, track by track?
  Q: What’s the difference between Hifitrack.com song files and other mass music portals’ song files?

What is Studio Masters?
  Q: What is WAV file?
  Q: What is Studio Masters?
  Q: What is 1:1 master extracted Bit perfect WAV?
  Q: Do the songs downloaded from Hifitrack.com has DRM?

How to buy?
  Q: How to buy?
  Q: Registration and Log-in
  Q: What payment method?
  Q: What’s Pay Pal?
Q: HK Dollar? 1 US dollar appr.= 7.75 HK dollar

Downloading
Q: How long does it take to download a WAV file?
  Q: How do I know the downloaded song file is complete and not a bad file?
  Q: If the line jammed or disrupted during download process, or my download’s incomplete, what should I do?
  Q: Why does it take longer to download a WAV song than a mp3 song?

Playback
  Q: What types of computers can play WAV files?
  Q: Could CAS(Computer As Source) delivers High End Audio quality?
  Q: How to get High End quality from CAS(Computer As Source)?
  Q: Could I burn the WAV files downloaded from Hifitrack.com into CDs?
  Q: Could iPod and other mp3 players play the WAV files downloaded from Hifitrack.com?
General Questions


Q: Is Hifitrack.com selling physical CDs or digital downloads?
A: Hifitrack.com sells high quality audiophile digital downloads, NOT physical CDs.


Q: Could I buy individual songs, track by track?
A: You can buy the whole album, or you can buy the tracks individually.


Q: What’s the difference between Hifitrack.com song files and other mass music portals’ song files?
A: Hifitrack.com provides Hi End Audiophile uncompressed WAV files, while other mass music portals provide compressed mp3 files.

What is DSMV?


Q: What is WAV file?
A: WAV is an uncompressed audio file format standard compatible with Windows and Macintosh operating systems. It has no DRM, it boosts the best quality of sound available and has large file size.


Q: What is Studio Masters?
A: Studio Masters are ORIGINAL MASTERS song files getting directly from the recording studios.Hifitrack.com exclusively provides these Studio Masters to you. There’s absolutely no dubbing, editing, transferring in different formats during the process. It’s as direct and pure audio experience as you can get.


Q: What is 1:1 master extracted Bit perfect WAV?
A: For non-Studio Masters files, We do the ripping from the master CD provided by the Records companies. Then we compare the ripped WAV files with the original CDs, make sure they’re Bit Perfectly ripped.


Q: Do the songs downloaded from Hifitrack.com has DRM?
A: No. No DRM

How to buy?


Q: How to buy? How to download?
A: It’s simple and easy. You can pay by Pay Pal or credit Card. Either way can do.


1.If you want to use Pay Pal but do not have a Pay Pal account, go here for registration.


2‧Registration and Log-in Please do the free registration before buying songs. You can go here for registration.


3‧Select the songs you want to buy, then click.


4‧Items you selected will be automatically dropped into your Shopping Cart. You can check the contents, the quantity and the cost of items you’ve selected anytime. If you want to change your mind, you can click “Edit Cart” to add, to delete or to change the items. Then you can “Checkout”.


5‧Choose Pay Pal or Credit card as your payment method, then place your order.


6‧After payment, you can just click the Download button to download the songs. You can also choose to download the digital music file(s) later under "My Transaction History" after login.


7‧Generally speaking, to download a Pop song’s WAV file takes 1 to 2 minutes. Classical music or Chinese Traditional Opera may take longer time.


8‧After downloading, it’s advisable for you to check the file size of the downloaded item to that which listed in our site. If the file sizes equal, means you’ve done a complete download. Otherwise, your downloaded file may be truncated or incomplete. Of course you can check it by using your Golden Ears for listening.


9‧If the downloaded file is truncated or incomplete, don’t worry. You are entitled to do the download again within 48 hours. Please be noted that you can re-download the songs within 48 hours. After that, no more re-downloading. So please check if the downloaded song files are all complete and well. For re-download a song, please go to “My Transaction Record”, find the song, and click “download”.


Q: Registration and Log-in
A: Please do the free registration before buying songs or/and post in the forum. You can go to main page’s top right corner, click “Register” for registration. After registration, we will send your log-in name and your password to you via email.


Q: What payment method?
A: You can pay by Pay Pal or credit Card. Either way can do.


Q: What’s Pay Pal?
A: PayPal is an e-commerce business allowing payments and money transfers to be made through the Internet. PayPal is a commonly used electronic alternative to traditional paper methods such as checks and money orders. If you do not have a Pay Pal account, you can go here for registration.



Downloading


Q: How long does it take to download a WAV file?
A: Generally speaking, to download a Pop song’s WAV file takes 1 to 2 minutes. Classical music or Chinese Traditional Opera may take longer time.


Q: How do I know the downloaded song file is complete and not a bad file?
A: You can check the file size of the downloaded item to that which listed in our site. If the file sizes shown are the same, it means you’ve done a complete download. Otherwise, your downloaded file may be truncated or incomplete. Of course you can check it by using your Golden Ears for listening.


Q: If the line jammed or disrupted during download process, or my download’s incomplete, what should I do?
A: If the downloaded file is truncated or incomplete, don’t worry. You are entitled to do the download again within 24 hours. Please be noted that you can re-download the songs within 24 hours. After that, no more re-downloading. So please check if the downloaded song files are all complete and well. For re-download a song, please go to “My Transaction Record”, find the song, and click “download”.


Q: Why does it take longer to download a WAV song than a mp3 song?
A: It’s because WAV file is an uncompressed file, mp3 is a compressed file. WAV has a much bigger file size than that of mp3. So it takes longer to download a WAV song.

Playback


Q: What types of computers can play WAV files?
A: Both PC and Mac play WAV. You can use Windows Media Player、iTunes Player、Real Player、Foobar2000、MediaMonkey、cPlay、MusicMatch or other Players to play your WAV files.


Q: Could CAS(Computer As Source) delivers High End Audio quality?
A: Yes! For details, please read Hifitrack CAS column


Q: How to get High End quality from CAS(Computer As Source)?
A: It’s easy. For details, please read Hifitrack CAS column


Q: Could I burn the WAV files downloaded from Hifitrack.com into CDs?
A: Yes, you can burn the WAV files downloaded from Hifitrack.com into CDs and play them in CD players.


Q: Could iPod and other mp3 players play the WAV files downloaded from Hifitrack.com?
A: Yes, you can play them in iPod or other mp3 players.

HD DSMV Direct Studio Master 24Bit 96kHz
HD DSMV Direct Studio Master 24Bit 48kHz
HD DSMV Upsampled WAV 24Bit 96KHz
HD DSMV Direct Studio Master
DSD DSD
flac flac File Format